circa
 
home
line
back
 
 
 
 
 
 
 
 
 
 
 
 
 
ncblogo
   
 
     
     
 
Tell us what you think!
 
  1: Why did you first visit a Circa development?  
  Reputation Website Owned one of our homes previously  
  Signage Local paper Recommended by a friend  
      Location Referral by estate agent  
     
  2: Generally, how would you rate the presentation of your development?  
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  3: How would you rate the ease of contacting our staff whilst you were deciding to buy a new home?
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  4: How would you rate the level of staff interest in you, including our ability to answer questions between paying your deposit and moving in?
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  5: Was your home completed on the anticipated date we gave you?  
 
Yes
No
           
  If not, were you kept informed of any changes?  
   
     
  6: On the day you moved in was your home clean?  
 
Yes
No
           
     
  7: On the day you moved in, was your new home complete, including all of the standard/
optional fixtures and fittings installed, as we led you to expect ? 		 
 
Yes
No
           
  If not, what fixtures and fittings were missing?
   
     
  8: Were you told what to do if you experienced problems after moving in?  
 
Yes
No
           
     
  9: How would you rate the ease of contacting us to report a problem?  
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  10: How would you rate our ability to solve your problems after you have contacted us?  
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  11: Taking everything into account, how would you rate the quality of service that you have
received from us? 		 
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  12: Taking everything into account, how would you rate the overall quality of your new Circa home?
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  13: What has been the one thing that has most impressed you about us?  
   
     
  14: Are we good enough to recommend to a friend, family member or colleague?  
 
Yes
No
           
     
  15: How would you rate the confidence in the NHBC warranty and our service after the sale?  
  Excellent Very good Good Neither good nor poor  
  Poor Very poor Unacceptable        
     
  About you:  
  Name        
  Development        
  Address        
  Town        
  County        
  Postcode        
                     
  Telephone:                  
  Home          
  Mobile          
  Work          
                     
  Email          
                     
  Are you a:            
  First time buyer          
  Second time buyer          
  Third time buyer          
  Fourth time buyer          
  Investor          
     
  Any final comments  
   
     
  Would you like to be contacted to discuss the contents of this survey?  
 
Yes
No
           
     
  Thank you for taking the time to complete this questionnaire.  
     
                 
Terms & conditions
Voucher is only redeemable by Circa customers who have recently leagally completed on their new Circa home. Only one submitted questionnaire per household. Your M&S voucher will be posted to you upon receipt of your completed questionnaire. M&S voucher terms and conditions apply.
 
terms and conditions
Registered office: Circa Homes, Westholme Road, Halifax HX1 4JF - Company no: 3618913